Effective Date: March 2025
At Pipinwood, we are committed to protecting your privacy and ensuring that your personal information is handled safely and responsibly. This Privacy Policy outlines how we collect, use, and protect the personal information you provide to us when you visit our website, make purchases, or engage with our business.
We may collect the following types of personal information:
Personal Identification Information: Name, email address, phone number, billing and shipping address, and payment details.Order Information: Details about the products you purchase, including furniture and home decor items. Website Usage Data: Information about how you interact with our website, such as IP address, browser type, device information, and browsing behaviour. Communications: Records of your communication with us, including inquiries, support requests, or feedback.
We use the information we collect for the following purposes:
Order Processing: To fulfil orders, process payments, deliver products, and provide order-related customer service. Improving Our Services: To enhance your shopping experience, improve our website and product offerings, and understand your preferences. Marketing: With your consent, to send you promotional emails, special offers, or updates about new products. Communication: To respond to your inquiries, provide customer support, and keep you informed about your orders. Legal Obligations: To comply with applicable laws and regulations, or in response to a lawful request.
We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted third parties in the following instances:
Service Providers: We may share your information with third-party service providers who assist us with order fulfilment, payment processing, website hosting, email communication, and other business functions. Legal Requirements: We may disclose your personal information if required by law or in response to a lawful request from public authorities.
We take appropriate technical and organisational measures to safeguard your personal information. While no system is completely secure, we strive to protect your information from unauthorised access, use, or disclosure. This includes:
SSL encryption for transactions and sensitive data. Regular monitoring of our website for vulnerabilities.
You have the following rights regarding your personal information:
Access: You can request a copy of the personal information we hold about you. Correction: You can request that we correct any inaccurate or incomplete information. Deletion: You can request that we delete your personal information, subject to certain legal exceptions. Marketing Preferences: You can opt-out of receiving promotional communications from us by following the unsubscribe instructions in our emails.
We may use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small text files that are stored on your device when you visit our site. They help us:
Remember your preferences. Track site usage and performance. Deliver personalised content.
You can control or disable cookies through your browser settings. However, please note that disabling cookies may affect the functionality of our website.
Our website may contain links to third-party websites. Please note that we are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.
Pipinwood reserves the right to update or modify this Privacy Policy at any time. Any changes will be effective when posted on this page, and the "Effective Date" will be updated accordingly. We encourage you to review this policy periodically.
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:
Pipinwood
Email: [email protected]
Address: 18 Lingfield Road, DE12 8NJ
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